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Technical Support and FAQ

01 Is SSL Certificate installation paid?
No, Let's Encrypt SSL certificate is offered free for life and installed automatically in all our hosting packages.
02 How can I transfer my site to you?
Just send your current cPanel backups to our support team. Our expert team transfers your site free of charge without interruption.
03 Can I change the PHP version?
Yes, you can choose any version from PHP 5.6 to PHP 8.3 using the "Select PHP Version" menu on cPanel.
04 Do you provide backup service?
All your hosting accounts are automatically backed up weekly to external servers. You can restore the backup from the panel at any time.
05 Is it compatible with WordPress?
Our servers have LiteSpeed Cache and NVMe disk infrastructure. Your WordPress sites run 100% compatible and at maximum speed.
06 Do you have a refund guarantee?
If you are not satisfied with our services, you can request an unconditional refund within the first 15 days for hosting packages.

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